![]() ![]() Naturally, Google Voice integrates smoothly with G Suite so you can connect to Docs, Meet, Drive, Calendar, and do all the things you normally do. You can access the platform right from your browser and start receiving messages, making calls, and checking your voicemail right away. It doesn’t require any software or hardware to run it so you won’t need to download apps or buy equipment. ![]() If you’re looking to enhance your customer support and invest in a VoIP system with robust features, you can’t go wrong with this magicJack alternative.Ĭompared to magicJack, Google Voice is extremely easy to use. Google Voice is an easy-to-deploy VoIP solution for entrepreneurs and small businesses that’s been around since 2009. On the contrary, magicJack is terribly lacking on these fronts. You also get to enjoy call-tracking, detailed reports and analytics, unlimited text messaging on the Nextiva app, as well as seamless integration with your favorite business tools including Microsoft Teams, Hubspot, ServiceNow, Outlook, Zendesk, ZohoCRM. You can use the video feature to host live workshops/webinars, hold audio and video meetings, share your files and screen with team members, or record live streams on YouTube. Nextiva is simple and easy to use even for first-time VoIP users. You’ll also be hard-pressed to find other call management features like call recording, call rating, call forwarding, and call pulling-all of which Nextiva provides-on magicJack. However, this feature is not included in magicJack. Nextiva’s intelligent automation function enables you to create custom automated messages to greet your callers and provide helpful suggestions to their complaints in real-time. It boasts of many amazing features like mobile integration, team chat, call routing, web conferencing, caller ID, online facing, and more. It uses a hosted PBX system combined with cloud and equipment to enhance your phone system and meet all of its needs. Nextiva is a powerful VoIP application for small and large businesses that require efficient telephone services to streamline and manage their communications. You can reach out to the support team 24/7 via phone or chat and have any issues resolved swiftly. Whereas magicJack scores very low points with its customer support, Ooma’s customer service is known for being very efficient and helpful. Unlike magicJack, Ooma allows you to connect to various smart home devices to increase convenience and security. You can easily set up a custom greeting for incoming calls, design a menu that directs your callers to the right agents, or manage and transfer calls to a particular extension. Ooma also comes with mobile apps for iPhones and Androids so if your computer and desktop app is not within reach, you can still make and receive calls, change account information, and check your voicemail.įor businesses servicing customers in Canada, Mexico, the United States, and Puerto Rico, you can enjoy free calling to these regions alongside your Ooma plan. This magic Jack alternative comes with lots of useful features such as call-forwarding, integrations, analytics, video conferencing, auto-attendant, overhead paging, call recording, voicemail transcriptions, and unlimited SMS in Canada and the U.S. It only takes a few minutes to set up thanks to its auto-configuration function that tweaks the settings according to your system. Whether you need a VoIP service for your home or your work, Ooma is an excellent phone solution that comes ready to use out of the box. I hope that this list of the best magic Jack alternatives in the market right now will help you find the right VoIP service that’s best suited to your needs. The company has become notorious for its poor customer service, as well as erratic phone service, low audio quality, hardware problems, and complicated setup.įor these reasons, it’s important to look at other alternative VoIP services that are better and more reliable than magicJack. While there’s no denying that magicJack is a strong offering, it also has its share of failing and just may not be right for everyone. ![]()
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